NOTICE TO OUR DEMAND RESPONSE CUSTOMERS
The morning of Tuesday, February 25th our trip scheduling software malfunctioned causing a loss of a portion of that day's booking data. As much as possible our staff has contacted customers that scheduled future trips on the morning of February 25th to reschedule their trips.
If you scheduled future rides with our staff on the morning of Tuesday, February 25th, and did not receive a call, please call our reservations staff during normal business hours to verify your future scheduled rides.
We regret any inconvenience this system failure this may have caused.
Fort Bend County officially formed a Public Transportation Department in June 2005 to provide residents with safe and efficient public transportation services while maintaining service quality and customer satisfaction.
Fort Bend County currently offers shared ride bus services to the citizens of Fort Bend County. The scheduled ride transportation service provides trips within Fort Bend County.
In order to schedule or cancel a ride you may call 866-751-TRIP between the hours of 8:00AM and 5:00PM, Monday thru Friday and ask for the “Fort Bend County Reservations.” Reservations can be made 30 days or up to 1 business day in advance of the appointment time. Fort Bend County Reservations will issue you a confirmation number. Be sure cancelations are received at least 24 hours before scheduled appointment time. If passenger is not ready or decides not to go, the trip will be considered a “no show” trip. If a passenger receives three “no show” trips in a one year period, their services can be suspended.
There are no transit services available on county holidays. Rides are typically scheduled for first “destination” drop-off by 8:00AM and last pick-up will be no later than 5:00PM. Repeat rides may be scheduled in advance. Rides will be accepted on a “time and space” available basis.
Information needed to schedule a ride:
- First & Last Name
- Home Address
- Pick up locations Telephone number
- Address of Destination &
- Requested pick up and/or appointment time
Trip fares are $1.00 per person each way. Passengers must be ready 15 minutes before scheduled pick up time. This is a curb-to-curb service; however, persons with disabilities can request door-to-door service. All passengers must wear seat restraints. Seat restraints must be provided for children 40 lbs or less. Passengers 12 years or younger must be accompanied by another person 18 years or older. Individuals unable to independently travel safely or securely regardless of age must be accompanied by an assistant. For more information, comments, or concerns please call 281-633-RIDE or 866-751-TRIP.
Fort Bend County Public Transportation currently offers three fixed route commuter services into Harris County; Fort Bend Express Greenway, Galleria/Yorktown, and the Texas Medical Center.
Ever wonder how much money you save by using public transportation? Now you can calculate your savings - to the penny - by using APTA's new Transit Calculator.
Download our Passenger Guidelines, or contact our office to have a copy mailed to you.
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs & activities receiving Federal financial assistance (42 U.S.C. Section 2000d).
Fort Bend County is committed to practicing non-discrimination. If you believe you have been subjected to discrimination you may file a complaint with the Fort Bend County Title VI Coordinator at 281-633-RIDE.