Fort Bend County Information Technology has partnered with PublicStuff to create a mobile app to better interface with residents and allow individuals to clearly and directly communicate specific problems within the County.
Connect with Fort Bend provides another option for residents to submit, track and view nearby non-emergency service requests through their smartphones and online. By simply snapping a picture, damaged or downed street signs, potholes, drainage problems and similar issues can be reported and routed to the appropriate County department. Once requests are submitted, the relevant staff redirects and responds to requests through a customized workflow management system. Residents can also use the in-app widgets to find information about events, public facilities and polling locations, as well as receive alerts of emergencies and County activities.
In a time when most people live in the world of apps, citizens will be able to quickly reach out to County staff about a particular problem or issue they might have. Connect with Fort Bend will transform the relationship with residents through technology.
The app is available for download from Apple and Google.