Americans with Disabilities Act (ADA)

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In accordance with the Americans with Disabilities Act of 1990 (ADA), Fort Bend County Transit strives to provide reasonable accommodations and transportation services for persons with disabilities.  The ADA Policy applies to all Fort Bend County Transit services including  commuter bus service, demand response service and point deviation service.

Fort Bend Transit is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, Fort Bend Transit is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.  Requests for modifications can be made by calling 281-633-7433 (RIDE) or emailing at fbctransit@fortbendcountytx.org

Complaints or compliments can be filed to the ADA Coordinator in person at 12550 Emily Court Ste 400 Sugar Land Texas 77478, in writing to the same address, by email at fbctransit.org or by calling 281-633-7433 (RIDE) Monday through Friday.  

Information found on this website can be provided in an alternative format upon request. Please contact our office at 281-633-7433 (RIDE) to speak to a representative or email us at fbctransit@fortbendcountytx.org.  Fort Bend County will do its best to provide the requested alternative formant within a reasonable time.