Ambassador Service

Fort Bend Transit has decided to discontinue the Ambassador Program, effective June 28, 2024. While this decision did not come lightly, Fort Bend Transit will adopt the business model of other similar-sized agencies and assign the responsibility for customer care to the Operators of our existing bus services contract. We understand that this decision may disappoint some of our passengers, however, our Operators will continue to assist passengers with boarding and alighting the bus. Additionally, passengers are permitted to bring a companion as their Personal Care Attendant (PCA) for hand-to-hand assistance at no extra cost. 

For more information or questions regarding the discontinuation of the Ambassador Service, please call our office at 281-633-RIDE (7433) or email us at