Customer Comments, Compliments & Complaints
At Fort Bend County Public Transportation, we are committed to providing safe, reliable, and high-quality transportation services. Your feedback plays an important role in helping us recognize outstanding service, identify opportunities for improvement, and ensure we continue to meet the needs of our passengers and community.
Our online Customer Comments, Compliments & Complaints Form makes it easy to share your experience with us. Whether you would like to recognize an employee for exceptional service, provide suggestions, or report a concern, we encourage you to complete the form below. Feedback submitted through this form is reviewed by our team and used to recognize outstanding performance of an employee, improve service quality and address operational concerns.
Fort Bend Transit ensures that staff and operators follow established policies and procedures.
As always, comments and compliments may also be submitted by calling 281-633-RIDE (7433) option 4.
Thank you for being a valued Fort Bend Transit rider!