Delon Washington
Delon serves as the Passport Division Supervisor, leveraging over twelve years of experience in public service. In this role, she oversees daily operations, ensuring efficient passport processing, exceptional customer service, and strict adherence to all regulatory standards.
Known for her attention to detail and compassionate leadership, Delon effectively manages a team dedicated to helping individuals navigate international travel requirements while resolving complex issues. She fosters streamlined workflows and promotes collaboration, all while upholding the highest standards of integrity and confidentiality.
Delon’s background includes roles in Database Analyst Management, Administrative Service Coordination, and as a Passport Agent Lead. She holds an Associate Degree in Criminal Justice and a bachelor’s in human resource management. Throughout her career, Delon has received an Award for Excellence and multiple Service Awards for her professionalism and dedication.
Outside of work, Delon enjoys cooking, traveling, reading and spending time with her family and grandchildren. She is committed to making a positive impact both at work and in the community.
