Language Access Complaint Policy and Form

 

The Fort Bend County Courts at Law and State District Courts are committed to providing meaningful language access for individuals who are unable to understand English or who have limited English proficiency. Any person who believes they have not been provided with meaningful or professional language access has the right to file a formal complaint.


Any individual who wants to report that requested interpreter services are not being provided or some other problem, such as poor-quality interpreting, may complete a Language Access Complaint Form.


The Language Access to Court Services Complaint form can be found below. Printed copies are also available at the Justice Center Information Desk located on the first floor.


LANGUAGE ACCESS TO COURT SERVICES COMPLAINT

Completed forms may be submitted via email or by mail to:
Language Access Director
Fort Bend County Courts
301 Jackson Street
Richmond, TX 77469
[email protected]


The submission of a complaint will not affect the outcome of any court matter. 
Once received, the Language Access Director (LAD) may contact you for additional information. Please note that if your complaint does not fall within the LAD's jurisdiction, it will be forwarded to the appropriate department/agency for investigation. All complaints must be mailed via certified mail with return receipt requested to the address above or may be emailed to [email protected]. The Language Access Director will acknowledge receipt of your complaint within 10 business days of receipt.