Expand/Contract Questions and Answers

No, you are welcome to come in at any time during our regular business hours of 8am– 5 pm, Monday through Friday (Missouri City office is closed daily from 12-1pm). We will accommodate your visit as time permits, but please be advised that scheduled appointments will receive first priority.

1. Contact us via phone at one of our two locations

    Rosenberg 281-238-3502 or Missouri City 281-403-8050

              2.Visit us in person, Contact Us

              3. E- mail to [email protected] 

Unfortunately, we do not conduct over the phone interviews at this time. Under certain circumstances, home visits may be scheduled for those who are unable to visit an office.

Fort Bend County Social Services requires the bill and/or lease agreement to be in your name to receive services. However, if you have a unique situation, we encourage you to schedule an interview.

Assistance varies from case to case.

No, an eviction notice is not required to receive assistance.

No, we do not assist with any deposits for housing or late rent fees.

Late fees on utility bills vary from case to case.

No, a disconnection notice is not required to receive assistance.

Assistance varies from case to case.

Once we assists, the reconnection process is handled by the utility company. The process can take up to forty-eight (48) hours in some situations.

Once per fiscal year (October 1st- September 30th)

No.

We do our best to process all application within a two day period. Applications with missing documents can delay the process.

No, we do not assist with any car, credit card or student loan payments.

No, we do not offer the Gold Card Program.

No, we do not have paper applications at any of our locations. However, our agency is able to assist with applying for or renewing benefits with the use of the YourTexasBenefits portal. 

No, we do not have access to any Snap or Medicaid cards at any of our locations. Have a question about Snap, Medicaid or Chip? Please dial 211 or visit www.yourtexasbenefits.com for further assistance.